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Thank you your message has been sent .

Dear Customer,


We are sorry to hear that you have encountered problems with our product. Thank you for reporting this issue and we want to assure you that we will do our best to resolve the problem quickly and in the best possible way.
We will contact you to discuss the next steps. We will respond as soon as possible, no later than 14 days after receiving your report.


Thank you for your patience and cooperation. We apologize for any inconvenience and will do our best to resolve your issues quickly.


Sincerely,
MeesterGroup team

Customer Service:

Monday – Friday: 8:00 AM – 4:00 PM (+48) 61 635 05 40 complaints@meestergroup.eu

To make a complaint about a product, a description of the defects, the purchase document and photos of the defects must be sent to our email.

We process complaints within a maximum of 14 days.

The complaint procedure depends on the defect. After sending relevant information and photo documentation, we will offer convenient solutions.

Unfortunately, it is not possible, complaints are processed only by e-mail.

To file a claim for a product, send a description of the defects, the purchase document and photos of the defects to our email.

When sending the product for service – yes. When filing a complaint by e-mail, there is no need to do so.

The cost of shipping the goods to the service shall be borne by the consumer.

Niestety nie prowadzimy serwisu dojazdowego.

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