To make a complaint about a product, a description of the defects, the purchase document and photos of the defects must be sent to our email.

The complaint procedure depends on the defect. After sending relevant information and photo documentation, we will offer convenient solutions.

Unfortunately, it is not possible, complaints are processed only by e-mail.

To file a claim for a product, send a description of the defects, the purchase document and photos of the defects to our email.

When sending the product for service – yes. When filing a complaint by e-mail, there is no need to do so.

The cost of shipping the goods to the service shall be borne by the consumer.

Unfortunately, we do not provide paid service.

Niestety nie prowadzimy serwisu dojazdowego.